A field service tool for Exact Online: plan, deliver and get signatures on the road

If your company runs on Exact Online and has people on the road, such as delivery drivers, service technicians or installers, you have probably looked for a field service tool that works with Exact. Many of the options are big, expensive platforms that take months to roll out. Others don’t connect to Exact at all, so the office ends up typing everything in twice.

Rondeo is a lighter option. It is built for small and mid-sized teams, you can set it up in minutes, and it is listed in the Exact Online App Center.

For the office: one screen from order to signature

Rondeo order detail with planning and opening hours
An order in Rondeo: customer, delivery address, opening hours on the planned day, driver and status.

For the people on the road: a focused mobile app

[Screenshot: Rondeo driver app with today’s stops and signature screen]

Back into Exact Online, ready to invoice

When the customer signs, Rondeo creates the goods delivery on the Exact Online sales order with the delivered quantities. Partial deliveries are supported. Work that didn’t start in Exact, such as recurring rounds, manual orders and API orders, can be sent to Exact as delivered sales orders. Invoicing stays in Exact, where your accountant expects it.

Is Rondeo the right fit?

Rondeo is a good fit if your work is based on orders: something has to be delivered, installed or serviced at a customer’s address, and you want a signature to prove it was done. Think of wholesalers, distributors, rental companies, installers and service companies with roughly 1 to 30 people on the road. If you need complex asset maintenance or contract management, a dedicated FSM suite may suit you better. For most small teams, though, Rondeo covers what they actually use.

Pricing

The Starter plan is €29 per month for up to 3 drivers. The Team plan is €79 per month for up to 10 drivers and includes the Exact Online integration. The Fleet plan is €199 per month for unlimited drivers and includes onboarding. Every plan has unlimited orders, customers and office users.

Try it yourself: Rondeo has a 30-day free trial with every feature, no credit card and no setup fee. Start at rondeo.net, or mail [email protected] if you want help connecting your systems.

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